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Why Marketing Fails Quietly in B2B Tech - and How Leaders Catch It Too Late

Marketing rarely fails in dramatic fashion. It fades.


Budgets stay intact. Teams stay busy. Tools stay subscribed. But pipeline contribution softens, sales confidence erodes, and leadership begins to ask harder questions-often quarters after the damage began.


According to Gartner, B2B buyers now spend only 17% of their buying journey engaging with suppliers directly. The rest happens independently, long before sales enters the conversation. When marketing isn’t aligned to this reality, companies don’t notice failure immediately-they notice it in missed quarters.


The Hidden Signals of Marketing Drift


Research from McKinsey shows that companies often confuse activity with effectiveness.


Common warning signs include:


  • Stable or rising marketing spend with declining marginal returns

  • Inconsistent pipeline attribution

  • Sales teams creating their own decks and narratives

  • Marketing metrics disconnected from revenue milestones


Harvard Business Review notes that by the time boards

 identify marketing as a problem, 

it has often been underperforming for 12–18 months.


Why Leadership Hesitates to Intervene


Marketing is uniquely difficult to diagnose from the boardroom. Unlike engineering or finance, outcomes lag decisions. This creates a false sense of stability.

CB Insights’ analysis of startup failures repeatedly highlights “no market need” and “ineffective go-to-market” as top contributors-yet these issues often surface only after significant capital is deployed.


The Takeaway


Marketing failure is rarely loud. Leaders who act early-before pipeline breaks-treat GTM as a system, not a function. The most effective interventions happen when drift is identified early and addressed decisively.


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